Privacy Policy
Last updated: January 3, 2026
Red Envelope Experience, LLC DBA Event Center Miami values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information collected through our website and communications.
1. Information We Collect
We may collect personal information when you:
Submit an inquiry or contact form
Request pricing or availability
Communicate with us via email, phone, or text message
Information collected may include:
Name
Email address
Phone number
Event details and preferences
Any information you voluntarily provide
Payment information is processed through third‑party payment providers and is not stored directly by Red Envelope Experience, LLC DBA Event Center Miami.
2. How We Use Your Information
We use your information to:
Respond to inquiries and requests
Provide information about our services
Send transactional and operational communications
Send occasional marketing communications (with consent)
Improve our services and customer experience
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. SMS and Email Communications
By providing your mobile phone number to Red Envelope Experience, LLC DBA Event Center Miami, you expressly consent to receive text messages from us regarding event bookings, venue updates, appointment reminders, and promotional offers. You agree to receive these messages at the mobile number you provided. Consent to receive text messages is not a condition of purchasing any goods or services. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. Reply HELP for assistance.
4. Information Sharing
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell or rent your personal information. We may share information with:
Service providers that assist with business operations (such as booking systems, CRM platforms, and payment processors)
Vendors or partners only when necessary to support your inquiry or event
Legal authorities when required by law
5. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
Our website may use cookies or similar technologies to improve functionality and user experience. You may adjust your browser settings to refuse cookies, though some features of the website may not function properly.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly. We will respond in accordance with applicable laws.
8. Changes to This Privacy Policy
Red Envelope Experience, LLC DBA Event Center Miami reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Event Center Miami
10549 SW 109th Ct
Miami, FL 33176
Email: contact@eventcentermiami.com